Grand Phoenix Events Management
People-Centric Management in the Digital Era
Kuala Lumpur, Malaysia
8th & 9th June 2026
Fees: USD 1500.00 per Delegate
Workshop Overview
The “People-Centric Management in the Digital Era” workshop is a two-day leadership program designed to help organizations place people at the heart of digital transformation. As technology, AI, and automation rapidly change how we work, successful organizations are those that balance digital efficiency with human connection, trust, well-being, and purpose.
This workshop focuses on how leaders and managers can lead with empathy, inclusivity, and agility, while leveraging digital tools to enhance—not replace—human potential. It explores modern management practices that strengthen employee engagement, performance, collaboration, and organizational resilience in an increasingly digital workplace.
Through expert insights, practical frameworks, case studies, and interactive sessions, participants will gain the skills and mindset needed to build high-performing, people-centered organizations in the digital age.
What to Expect
Participants will experience a practical, reflective, and engaging learning journey, including:
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Insights into people-centric leadership and management models for the digital era
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Strategies to balance technology adoption with employee well-being and trust
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Practical tools for managing hybrid, remote, and multi-generational teams
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Approaches to building inclusive, engaged, and resilient workplace cultures
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Case studies of organizations successfully managing digital change with a human focus
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Interactive discussions, group activities, and peer learning
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Actionable takeaways that can be applied immediately in participants’ organizations
By the end of the workshop, participants will be better equipped to lead people through digital change while sustaining motivation, performance, and organizational values.
Who Should Attend
This workshop is ideal for:
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Board Members and Senior Executives
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CEOs, COOs, and General Managers
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HR Directors, HR Managers, and People & Culture Leaders
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Department Heads, Team Leaders, and Middle Managers
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Digital Transformation and Change Management Leaders
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Public Sector Leaders and Policy Makers
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Business Owners and Entrepreneurs
The program is designed for non-technical and technical leaders alike, with a strong emphasis on human leadership and management practices, not technology skills.
DAY 1 AGENDA
Foundations of People-Centric Management
09:00 – 09:30
Registration & Networking Coffee
09:30 – 10:30
Opening Keynote: Leading People in a Digital World
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The human impact of digital transformation
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Shifting from control to trust-based leadership
10:30 – 10:45
Break
10:45 – 12:15
Session 1: People-Centric Leadership Principles
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Empathy, purpose, and psychological safety
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Leading with authenticity and transparency
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Aligning organizational values with digital change
12:15 – 13:30
Lunch & Networking
13:30 – 15:00
Session 2: Managing Performance, Engagement, and Well-Being
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Rethinking performance management in the digital era
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Preventing burnout and digital fatigue
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Supporting employee well-being and motivation
15:00 – 15:15
Break
15:15 – 16:45
Session 3: Leading Hybrid, Remote, and Diverse Teams
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Managing across locations and time zones
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Inclusive leadership for multi-generational workforces
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Communication and collaboration in digital environments
16:45 – 17:00
Day 1 Reflection & Key Takeaways
DAY 2 AGENDA
Application, Culture & Future Readiness
09:00 – 10:30
Session 4: Change Management with a Human Focus
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Leading people through uncertainty and resistance
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Building trust during digital transformation
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Practical change leadership frameworks
10:30 – 10:45
Break
10:45 – 12:15
Session 5: Digital Tools that Support People, Not Replace Them
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Using technology to enhance collaboration and learning
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Ethical and responsible use of digital tools
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Balancing efficiency with human judgment
12:15 – 13:30
Lunch & Networking
13:30 – 15:00
Session 6: Interactive Workshop – Designing a People-Centric Strategy
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Assessing organizational culture and readiness
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Identifying people-focused priorities and quick wins
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Group discussions and facilitated exercises
15:00 – 15:15
Break
15:15 – 16:30
Session 7: The Future of Work and People-Centric Leadership
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Emerging workforce trends
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Skills and mindsets for future leaders
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Building long-term organizational resilience
16:30 – 17:00
Closing Session: Action Commitments & Workshop Conclusion
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Personal and organizational action plans
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Certificates of Participation
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Closing remarks